DonlenPass™ Driver Information

DonlenPass is comprised of two programs:

DonlenPass Transponder Program

The DonlenPass Transponder Program provides you a transponder, or toll tag cling, linked to your vehicle’s license plate and VIN. You will receive an enrollment packet detailing your transponder-based toll road availability and transponder mounting instructions. Once your DonlenPass transponder or toll tag cling is installed, you may immediately use the indicated electronic tolling lanes.

DonlenPass Non-Transponder Program

The DonlenPass Non-Transponder program enrollment provides license plate-based tolling. Your vehicle license plate is recognized as you pass through a tolling lane, and the appropriate toll fee is billed. You will receive an enrollment packet with tolling location details. Enjoy the convenience of paying tolls electronically without any transponder device installed in your vehicle.

DonlenPass™ Driver Information

DonlenPass is comprised of two programs:

DonlenPass Transponder Program

The DonlenPass Transponder Program provides you a transponder, or toll tag cling, linked to your vehicle’s license plate and VIN. You will receive an enrollment packet detailing your transponder-based toll road availability and transponder mounting instructions. Once your DonlenPass transponder or toll tag cling is installed, you may immediately use the indicated electronic tolling lanes.

DonlenPass Non-Transponder Program

The DonlenPass Non-Transponder program enrollment provides license plate-based tolling. Your vehicle license plate is recognized as you pass through a tolling lane, and the appropriate toll fee is billed. You will receive an enrollment packet with tolling location details. Enjoy the convenience of paying tolls electronically without any transponder device installed in your vehicle.

The program in which your vehicle is enrolled will be based on your garaged zip code and a predetermined radius provided by your company. Regardless of the program type, your vehicle is covered and will not incur toll violations.

Support

If you’ve received your DonlenPass welcome kit and need assistance cancelling your personal account, contact the issuing authority for instructions in the Resources section.

For all other questions, please contact Donlen customer service at 1-800-323-1483 (Option 2, Option 6, Option 3).

Resources

Need to return a transponder to a toll authority?
If your license plate is currently registered with a toll authority, please remove your plate from the account.
If you need to return your transponder, please contact your toll authority below for instructions.

California – FasTrak
1-877-229-8655
www.bayareafastrak.org

Colorado – E-470 Express Toll
1-888-946-3470
www.expresstoll.com

Northwest Parkway LLC – GO-PASS
302-926-2500
www.nwpky.com

Delaware – E-ZPass
1-888-397-2773
www.ezpassde.com

Florida – EPass
1-800-353-7277
www.oocea.com

LeeWay
239-533-9297
www.leewayinfo.com

SunPass
1-888-865-5352
www.sunpass.com

Georgia – Peach Pass
1-855-724-7277
www.peachpass.com

Illinois – I-PASS
1-800-824-7277
www.illinoistollway.com

Indiana – E-ZPass
1-888-496-6690
www.ezpassin.com

Maine – E-ZPass
1-888-682-7277
www.ezpassmainturnpike.com

Maryland – E-ZPass
1-888-321-6824
www.ezpassmd.com

Massachusetts – E-ZPass
1-877-627-7745
www.massdot.state.ma.us

New Hampshire – E-ZPass
1-877-643-9727
www.nh.gov

New Jersey – E-ZPass
1-888-288-6865
www.ezpassnj.com

NewYork – E-ZPass
1-800-333-8655
www.e-zpassny.com

Ohio – E-ZPass
1-888-876-7453
www.ezpassoh.com

Oklahoma – PikePass
1-800-745-3727
www.pikepass.com

Pennsylvania – E-ZPass
1-877-736-6727
www.paturnpike.com/ezpass/ezpassintro.htm

Puerto Rico – AutoExpreso
1-888-688-1010
www.autoexpreso.com

Rhode Island – E-ZPass
1-877-743-9727
www.rita.org

Texas – Harris County Toll Road Authority EZ Tag
281-875-3279
www.hctra.org

North Texas Tollway Authority Toll Tag
972-818-6882
www.ntta.org

TXTag
1-888-468-9824
www.txtag.org

Virginia – E-ZPass
1-877-762-7824
www.ezpassva.com

Washington – Good To Go!
1-866-936-8246
www.wsdot.wa.gov/goodtogo

West Virginia – E-ZPass
1-800-206-6222
www.transportation.wv.gov/turnpike/pages/wvturnpikeezpass.aspx